LuckyBull Casino Terms and Conditions

Welcome to LuckyBull Casino. By accessing or using our website at https://www.luckybull.com/, you agree to be bound by these Terms and Conditions in their entirety. We ask that you read this document carefully before registering an account, making a deposit, or engaging with any of our services. At LuckyBull, we are committed to providing a fair, transparent, and secure gaming environment for all players. These terms govern the relationship between you and us as the operator of this platform.

1. About Us and Licensing

LuckyBull Casino is operated by Condor Malta Ltd, a company registered in Malta under registration number C 70089. We are fully licensed and regulated by the Malta Gaming Authority under licence reference MGA/B2C/340/2016 (Type 1 and Type 2), issued on 1 August 2018. We also hold an Irish Remote Bookmakers licence (reference 1020370). Our licensing ensures that all games, payments, and player interactions meet strict regulatory standards. At LuckyBull, we take our compliance obligations seriously and operate with full transparency.

2. Eligibility and Account Registration

To use our services, you must meet the following eligibility requirements:

  • You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
  • You must not be a resident of any country on our restricted list, which includes the United Kingdom, United States, Germany, Australia, France, Spain, Sweden, and many others listed on our website.
  • You must register only one account — duplicate accounts are strictly prohibited.
  • You must provide accurate, truthful, and up-to-date personal information during the LuckyBull Casino login registration process.
  • You must not be on any self-exclusion list or have been previously banned from our platform.

Here at LuckyBull, we reserve the right to verify your identity at any time. Failure to provide valid documentation when requested may result in account suspension or closure. When you complete the LuckyBull register process, you confirm that all details you have submitted are correct and that you accept these terms in full.

3. Bonuses, Promotions, and Bonus Codes

At Lucky Bull, we offer a generous welcome bonus known as the Cosmic Starter Boost — a 100% match bonus up to €500 plus 50 free spins on Book of Dead. A minimum deposit of €20 is required to activate this offer, and a wagering requirement of 40x applies to all bonus funds. We also offer a Casino and Live Casino welcome bonus of 100% up to €888 for qualifying players.

Our LuckyBull bonus code promotions are available from time to time and may be distributed via email, social media, or partner channels. When applying a lucky bull bonus code or lucky bull promo code, the following conditions apply:

  • Each bonus code may only be used once per account, household, or IP address.
  • Bonuses must be used within the validity period specified in the promotion terms.
  • We reserve the right to modify, suspend, or cancel any promotion at any time without prior notice.
  • Wagering requirements must be met before any bonus-derived winnings can be withdrawn.
  • Free spins winnings are subject to wagering requirements unless otherwise stated.

We also run daily promotions including cash prizes, cashback, free bets, and free spins. Our Bettleverse gamification loyalty programme rewards active players with achievement-based loyalty points. Players can progress through character tiers — Kronos, Casey, Megan, and Faye — and earn bonuses, free spins, and cashback rewards. Additionally, the "Bull Your Luck" promotion and network tournaments such as the Platipus Network Tournament are regularly available to eligible players at LuckyBull Casino.

4. Deposits and Withdrawals

At Lucky Bull, we support a wide range of payment methods to ensure flexible and convenient banking for all players. Our accepted deposit methods include Visa, Mastercard, Skrill, Neteller, Trustly, Paysafe, AstroPay, ecoPayz/Payz, MuchBetter, Neosurf, Interac, Zimpler, Coinify, UPI, Brite, MiFinity, and many more. The minimum deposit amount is €10.

The minimum withdrawal amount at LuckyBull Casino is €20. Withdrawals are generally processed within 48 hours, with a target processing time of 12 hours. Please note the following regarding cashouts:

  • We process withdrawals using the same payment method as the deposit where possible.
  • Mastercard payouts may be redirected to bank transfer if direct payouts are unavailable.
  • Bank transfer withdrawals take 1–2 working days after processing and are not processed on weekends.
  • We apply a monthly withdrawal limit of €5,000. Larger amounts, including jackpot winnings, may be paid in instalments.
  • We reserve the right to conduct identity and fraud checks before processing any withdrawal.

5. Games and Software

Here at LuckyBull, we offer a library of over 4,000 games from leading software providers, including Play'n GO, Pragmatic Play, Quickspin, NetEnt, Hacksaw, Nolimit City, Red Tiger, Betsoft, BGaming, Wazdan, Spinomenal, and many more. Our game catalogue includes lucky bull slots, table games, live casino games (roulette, blackjack, baccarat), video poker, scratch cards, jackpot games, and a sportsbook.

We use certified random number generation (RNG) technology across all applicable games. Our Lucky Bull Casino app and mobile-optimised website allow players to enjoy games on any device, anywhere. We do not guarantee uninterrupted access to all games and reserve the right to remove or modify titles at our discretion.

6. Responsible Gaming

At LuckyBull Casino, we are committed to promoting responsible gambling. We provide tools to help you manage your play, including deposit limits, session limits, loss limits, cooling-off periods, and self-exclusion. If you believe your gambling is becoming problematic, we encourage you to use these tools or contact our support team immediately.

7. Prohibited Activities

By using our services, you agree not to engage in any of the following:

  • Fraud, money laundering, or any other illegal activity on our platform.
  • Using software, bots, or automated tools to gain an unfair advantage.
  • Colluding with other players or exploiting software bugs or errors.
  • Creating multiple accounts or sharing account credentials with others.
  • Attempting to reverse-engineer or interfere with our systems.

We reserve the right to close accounts, void bets and winnings, and report suspicious activity to the relevant authorities if any of the above violations are detected.

8. Customer Support

Our LuckyBull Casino support team is available 24/7 via live chat. You can also reach us by email at support@luckybull.com or through our on-site contact form. We provide support in English, Norwegian, Finnish, Russian, Spanish, Portuguese, Hindi, and French. Whether you have a question about the luckybull login process, payment methods, or bonus terms, our team is always ready to assist.

9. Amendments and Governing Law

We reserve the right to update or amend these Terms and Conditions at any time. We will notify registered players of material changes via email or a notice on our website. Continued use of our platform after any changes constitutes your acceptance of the revised terms. These Terms and Conditions are governed by the laws of Malta. Any disputes arising from your use of LuckyBull Casino services shall be subject to the exclusive jurisdiction of the Maltese courts, unless otherwise required by applicable law in your jurisdiction.